FAQ
Please refer to our Shipping policy for detailed information on our delivery locations and services.
Placing an order is easy! Simply register on the White Pepper Kerala Store UK website, browse through our wide range of products, and add your chosen items to your cart. Proceed to checkout to complete your order online. Alternatively, you can call our customer care at 07442604503 or WhatsApp us 07861339322 to place an order over the phone.
You can cancel an order within 3 days of placing it. Please call 7442604503 for cancellation before the final processing (billing & dispatch) of your order. Find more details in our refund & return policy.
No, we do not charge any extra fees for order cancellations.
Our representative will contact you before delivery to provide you with the expected delivery time.
Yes, we are open 365 days a year and deliver every day. Exceptions may occur due to strikes or natural calamities.
If you forget your password, click on the login page, and select “forgot password?” You will receive an email with instructions on resetting your password.
Yes, you can update your account information, including your email address and ship-to address, by visiting the “My Account” section on our website. Please note that this is where you can change your billing address if you have recently moved.
We accept various forms of payment, including VISA, MasterCard, and AMEX.
Yes, you can! Please refer to our return policy page for detailed information on the process and conditions for product returns.